5219 CityBank Parkway #160
Lubbock, TX 79407
Main 806-761-0333
Billing 806-761-0334
Information Technology 806-761-0336

Physician Network Services

Welcome to UMC Physician Network Services! Physician Network Services (PNS) is a physician practice management group formed by UMC in 1996 to manage the hospital's Community Health Centers and to develop a broad base of primary care patients that would support the hospital and medical school.

Department Spotlight


KingsPark Family Health and Urgent Care
7501 Quaker Avenue
Lubbock, Texas

A renovation of KingsPark Family Health and Urgent Care, one of Physician Network Services’ (PNS) first locations opening in the summer of 1997, was completed in November of 2014. Conveniently located in southwest Lubbock at 7501 Quaker Avenue, the clinic is accessible from South Loop 289 and Quaker Avenue. Over the past 17 plus years, tens of thousands of patients have trusted the quality health care they receive for themselves and their families at KingsPark.

With the completion of the remodel, KingsPark Family Health now has a total of seven exam rooms. Included in the number of exam rooms is one procedure room which is used for laceration repair, EKG’s, biopsies, toenail removal, etc. Family Practice Physician, Dr. Patti Hood, and Certified Physician Assistant Jamie Nieto, see patients by appointment Monday through Friday. Patients of all ages – from newborns to adults – are treated here for acute and chronic illnesses.

KingsPark Urgent Care now has 11 exam rooms with three of those rooms dedicated to pediatric care. Care for urgent medical needs is provided on a walk-in basis seven days a week – every day of the year. Full-time Family Practice providers Dr. Ronda Barr, Dr. Lucia Ridlen-Gonzales, Donna Brazell, FNP-C and Hannah Rebong, FNP-C accept patients six months and older. Pediatrician Dr. Stacy Clinton sees patients from birth through 18 years of age.

Through PNS’s electronic health record (EHR), your medical record will be updated during each examination to reflect the results of your visit, any medications prescribed and will detail any laboratory or X-ray services provided. EHRs are designed to contain and share information from all of the providers involved in the patient’s care. EHR data allows for all authorized medical providers to view your medical history when necessary for coordination of your care.

For up-to-date access to your health information, including your office visits, prescriptions, and lab results, ask the staff at your next office visit to register you for MyTeamCare. They will sign you up for this free, secure service and you will receive this information via your mobile device such as your iPad or iPhone. All they will need from you is your email address. You will get an email from MyTeamCare and then you will be able to complete your registration at that time.

KingsPark Family Health
806 – 792 – 8843
Monday – Friday 8am – 5pm; Closed from 12noon – 1pm
Most major insurances, Medicare and Medicaid

KingsPark Urgent Care
806 – 788 – 3306
Mon – Fri 8am – 9pm; Sat – Sun 9am – 6
Pediatrician: Fri 11:30am – 9pm, Sat – Sun 9am – 6pm
Open 365 days of the year with special holiday hours
Most commercial insurances, Medicaid, Medicare, CHIP, LISD, Blue Card, NM Medicaid and Tri-care
For your urgent care visit, you may use waitfromhome.com, the convenient way to wait.< /p>

Provider Spotlight


Provider Spotlight

Patti Hood, MD, PhD, Family Practice
KingsPark Family Health

Dr. Patti Hood has recently relocated her medical practice to KingsPark Family Health Center located at 7501 Quaker Avenue. She is board certified by the American Board of Family Medicine. She has been in practice in Lubbock for over 15 years. Prior to working at HealthPoint, Dr. Hood practiced medicine at the Texas Tech Health Sciences Center (TTUHSC) Department of Family and Community Medicine, and PNS operated Freedom Community Health Center and Parkway Community Health Center – originally operated by PNS.

Dr. Hood received her Ph.D. and her medical degree from Texas Tech University Health Sciences Center. She completed her residency in the Department of Family and Community Medicine at Texas Tech University Health Sciences Center. She is a member of the American Association of Family Practice, American Medical Association, and Texas Medical Association.

It was during the second grade that Dr. Hood discovered her love of science. However it was as she was completing her Doctorate in Neurophysiology that she realized that the clinical aspect of science was far more interesting to her than the research side. Upon completion of her PhD, she began medical school. She chose the specialty of Family Medicine which allows her to care for the whole family unit – from babies to parents to grandparents and even great-grandparents.

While Dr. Hood enjoys having a private practice, she has wants to continue to help others who have chosen the profession she loves so much. One half-day each week, she precepts residents in TTUHSC’s Department of Family and Community Medicine imparting to them some of the knowledge she has gained throughout her career while keeping current on the latest medical research and technology.

Dr. Hood is the proud mother of two amazing sons: one, a sophomore at Texas Christian University and the other, a junior at Frenship High School. She also has two very special dogs that she calls her four-legged children. When Dr. Hood isn’t caring for patients and spending time with her family, she enjoys reading and karate. Dr. Hood is proud to announce she recently earned her black belt in karate.

Patti Hood, MD, PhD
KingsPark Family Health Center
7501 Quaker Avenue
Lubbock, Texas 79424
806.792.8843

Meet Our Staff


Julie Anderson, MA
KingsPark Family Health
Medical Assistant to Jamie Nieto, PA-C

Julie Anderson grew up in Floydada, Texas about 50 miles west of Lubbock. During her childhood, her mother was very ill and Julie, along with other family members, witnessed the compassion the healthcare workers provided to her mother. Together, she and other family members also did what they could to care for her mother. This life experience at such an early age had an impact on the direction Julie’s life would eventually take.

During high school, Julie worked at the local pharmacy. Just out of high school, Julie took a job working as a veterinarian technician where she worked for four years. Julie says her sister, who has a degree in nursing, was her inspiration to change career paths and go into nursing. Her sister encouraged her to move from taking care of animals to taking care of people and Julie joined her sister at the practice of a Lubbock Family Practitioner. She knew she could make a difference every day in the lives of the patients she cared for just like those who cared for her mother years ago. Julie attended South Plains College in 1992 and is a Nationally Registered Certified Medical Assistant.

Julie joined UMC PNS in 2000, working at KingsPark Family Health where she has remained for more than 14 years. She serves as the Medical Assistant for Certified Physician Assistant, Jamie Nieto. It is the relationships she’s formed with the patients she cares for that she values the most. She has had the privilege of treating patients as children, watching them grow into adults and now treating them and their own children. This is one of the many rewards of being in a family practice specialty – caring for patients from infancy to adults.

Julie is the proud mother of two sons – Chase (23), a senior at Texas A&M, and Chandler (18) who is a freshman at South Plains College. When Julie isn’t at work, she loves to catch a movie – a good comedy would be her preference. And, she enjoys live music – more specifically rock music. Fortunately, Lubbock has many talented performers and local bands to enjoy.

Julie Anderson, MA, is that familiar, friendly face that goes above and beyond in the care she delivers to her patients and is a valuable member of the KingsPark Family Health team.

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