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Lubbock, TX 79407
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About UMC-PS

Our Mission

  • Create the best primary care network accessible to our entire community
  • Provide a variety of practice management services to its practitioners that meet or exceed national standards;
  • Commit to mutual respect, loyalty and teamwork among patients, practitioners, and all employees;
  • Support UMC Health System and TTUHSC through referrals and education;
  • Accomplish this mission in a fiscally responsible manner.
  • Vision - The best place to work and the best place to receive healthcare.

Our History

UMC Physician Services (UMC-PS) is a physician practice management group formed by UMC in 1996 to manage the hospital’s Community Health Centers and to develop a broad base of primary care patients that would support the hospital and medical school.

Since its inception, it has grown to over 100 providers representing all primary care specialties – family practice, family practice with obstetrics, internal medicine, and pediatrics, complemented with mid-level providers including both physician assistants and nurse practitioners. UMC-PS has associations with physicians specializing in podiatry, gastroenterology, pediatric surgery, bariatrics, allergy and immunology, obstetrics and gynecology, and pediatric development.

Our support staff consists of more than corporate headquaters 450 experienced health care employees composed of nurses, ancillary services, and administrative professionals. We have approximately 45 practice sites located throughout Lubbock and the surrounding area including community health centers, private physician practices, and urgent care clinics open seven days a week. UMC-PS operates health clinics at two Lubbock United Supermarkets. Combined, these practices provide care to 385,000 patients annually.

UMC-PS stands ready to meet the challenge of delivering quality health care in an ever-changing health care environment and supports many of your physicians with management and other services.


Senior Vice President, UMC Health System and Executive Director, UMC Physician Services


Glen Frick serves as Senior Vice President of the UMC Health System and Executive Director of UMC Physician Services (UMC-PS). Glen joined the UMC-PS team as Chief Operating Officer in January of 2010. As COO, Glen worked closely with the CEO, providing leadership and direction in planning, directing and coordinating both patient and non-patient care activities while overseeing the daily operations of UMC-PS’s more than 50 medical practices.Glen Frick serves as Senior Vice President of the UMC Health System and Executive Director of UMC Physician Services (UMC-PS). Glen joined the UMC-PS team as Chief Operating Officer in January of 2010. As COO, Glen worked closely with the CEO, providing leadership and direction in planning, directing and coordinating both patient and non-patient care activities while overseeing the daily operations of UMC-PS’s more than 50 medical practices.

Glen holds a Bachelor of Business Administration in Finance degree and a Master of Business Administration degree, both from Texas Tech University. He has earned certification from the American College of Medical Practice Executives.

Glen started his career in Dallas, Texas working in tax consulting for a national CPA firm. Glen then returned to the Hub City and joined Covenant Medical Group where he worked for nine years holding several different positions including Director of Finance, Director of the Emergency Department Physicians, Director of the Roswell Clinic and Treasurer of the CMG Board of Directors.

Glen and his wife Kim have three children. Glen is involved in a number of community and professional activities including Medical Group Management Association, coaching youth sports and local charities. Glen is a member of the Lubbock Chamber of Commerce Leadership Lubbock’s class of 2008 and a recipient of Lubbock’s 20 under 40 award in 2010. Glen serves as a Deacon at Melonie Park Church.



Chief Operating Officer


Reyes Jimenez serves as Chief Operating Officer for UMC Physician Services. As COO, Reyes advises, consults and assists the Executive Director in providing leadership and direction in the planning, directing and coordinating both patient and non-patient care activities. Reyes oversees the daily operations of UMC-PS’s approximately 45 medical practices. Reyes’ expertise will help to ensure that UMC-PS is on the leading edge of healthcare.

Reyes joined UMC-PS in 1999 and has spent his career working across multiple areas of health care and has experience with central business operations, analytics, regulatory and information technology. Over the years he has held several different positions including Operations Manager of the CBO, Director of MIS, and Chief Information Officer.

Reyes holds a Bachelor of Science degree in Management from the University of Phoenix and is a Certified Medical Practice Executive with the American College of Medical Practice Executives. Reyes and his wife Angela, have two sons and a daughter.



Chief Financial Officer


Steven Maddux, CPA, is UMC-PS’s Chief Financial Officer. Steven came to UMC-PS from Tyler Technologies, Inc., where he worked for nine years, most recently as Director of Revenue Assurance. Prior to that, Steven worked for Ernst & Young in Dallas.

“Steven brings broad experience in all aspects of accounting and financial management,” said Paul A. Acreman, UMC Senior Vice President and Chief Executive Officer of UMC-PS. “His attention to detail will certainly help UMC-PS continue its financial health and benefit the care we provide our patients.”

As CFO, Steven will oversee the Accounting Department and Central Business Operations as well as Corporate Compliance and Managed Care.

A Lubbock native, Steven holds a Master’s degree in Accounting Information Systems from Texas Tech University and is a Certified Public Accountant. He and his wife, Jill, have one daughter, Addison.


November 16th, PNS’s Chief Executive Officer Paul A. Acreman announced his retirement from UMC Health System in the following letter to PNS Physicians, Staff and Friends

"It is with great honor and enormous pride that I today announce my retirement as CEO of PNS and SVP of UMC Health System effective December 31, 2015.

As you know, I’ve been at this a long time and recruited almost each and every one of our current doctors and leadership staff. I have been a proud witness to so many great achievements and milestones as PNS has been built into what it is today, a dominant market force in providing healthcare to the South Plains and strong member of the UMC Health System. I just could not be more proud of what you have accomplished. You have made me look awfully good!

Healthcare has changed so much in the last many years and the changes just keep on coming. It is time for a new era of leadership to take UMC Physician Services into the next phase of reform and to new heights of success. After a brief period of decompression and rest in January 2016, I will return for the remainder of 2016 to assist in the management transition and to work on advancing some strategic initiatives important to the UMC Health System and to UMC Physician Services. While I will not be an employee of UMC Physician Services or UMC, my cell number and email will remain the same.

Please join me in congratulating Mr. Glen Frick who has been named to the position of Executive Director. I have no doubt that he will take UMC Physician Services to unimagined success and I encourage you to support and provide him with the same level of dedication and effort that you have given me. The future is very bright and you will take pride and enjoyment from participating in it.

I could not be more proud of the team of physicians, providers and staff that we have assembled here nor of the achievements that have been made beyond my wildest expectations. I thank you from the bottom of my heart for the support and dedication that you have shown me. None of this could have been accomplished without our team effort and I am honored to have been a part of it. Thank you!!!"

- Paul A. Acreman


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