- Create the best primary care network accessible to our entire community
- Provide a variety of practice management services to its practitioners that meet
or exceed national standards;
- Commit to mutual respect, loyalty and teamwork among patients, practitioners, and
- Support UMC Health System and TTUHSC through referrals and education;
- Accomplish this mission in a fiscally responsible manner.
- Vision - The best place to work and the best place to receive
UMC Physicians is a physician practice management group formed
by UMC in 1996 to manage the hospital’s Community Health Centers and to develop
a broad base of primary care patients that would support the hospital and medical
Since its inception, it has grown to over
representing all primary care specialties – family practice, family practice
with obstetrics, internal medicine, and pediatrics, complemented with mid-level
providers including both physician assistants and nurse practitioners. UMC Physicians has associations
with physicians specializing in gastroenterology, pediatric surgery, bariatrics,
allergy and immunology, obstetrics and gynecology, and pediatric development.
Our support staff consists of more than
experienced health care
employees composed of nurses, ancillary services, and administrative professionals.
We have approximately 45
practice sites located throughout
Lubbock and the surrounding area including community health centers, private physician
practices, and urgent care clinics open seven days a week.
UMC Physicians operates express clinics at two Lubbock United Supermarkets. Combined, these
practices provide care to 385,000 patients annually.
UMC Physicians stands ready to meet the challenge of delivering quality health care in an ever-changing
health care environment and supports many of your physicians with management and
Glen Frick serves as Senior Vice President of the UMC Health System and Executive Director of UMC Physicians Services (UMCP).
Glen joined the UMCP team as Chief Operating Officer in January of 2010. As COO, Glen worked closely with the CEO, providing
leadership and direction in planning, directing and coordinating both patient and non-patient care activities while overseeing
the daily operations of UMCP’s more than 50 medical practices.
Glen holds a Bachelor of Business Administration in Finance degree and a Master of Business Administration degree, both from Texas
Tech University. He has earned certification from the American College of Medical Practice Executives.
Glen started his career in Dallas, Texas working in tax consulting for a national CPA firm. Glen then returned to the Hub City and
joined Covenant Medical Group where he worked for nine years holding several different positions including Director of Finance,
Director of the Emergency Department Physicians, Director of the Roswell Clinic and Treasurer of the CMG Board of Directors.
Glen and his wife Kim have three children. Glen is involved in a number of community and professional activities including Medical
Group Management Association, Wolfforth Economic Development Committee, coaching youth sports and local charities. Glen is a member
of the Lubbock Chamber of Commerce Leadership Lubbock’s class of 2008 and a recipient of Lubbock’s 20 under 40 award in 2010. Glen
serves as a Deacon at Melonie Park Church.
Chief Operating Officer
Reyes Jimenez serves as Chief Operating Officer for UMC Physicians. As COO, Reyes advises, consults and assists the Executive
Director in providing leadership and direction in the planning, directing and coordinating both patient and non-patient care activities.
Reyes oversees the daily operations of UMCP’s approximately 45 medical practices. Reyes’ expertise will help to ensure that UMCP is on
the leading edge of healthcare.
Reyes joined UMCP in 1999 and has spent his career working across multiple areas of health care and has experience with central business
operations, analytics, regulatory and information technology. Over the years he has held several different positions including Operations
Manager of the CBO, Director of MIS, and Chief Information Officer.
Reyes holds a Bachelor of Science degree in Management from the University of Phoenix and is a Certified Medical Practice Executive with
the American College of Medical Practice Executives. Reyes and his wife Angela, have two sons and a daughter.
Chief Financial Officer
Steven Maddux, CPA, is UMCP’s Chief Financial Officer. Steven came to UMCP from Tyler Technologies, Inc., where he worked for nine years,
most recently as Director of Revenue Assurance. Prior to that, Steven worked for Ernst & Young in Dallas.
Steven brings broad experience in all aspects of accounting and financial management. His attention to detail is detrimental in assuring
UMC Physicians continues its financial health and benefit the care provided to patients.
As CFO, Steven will oversee the Accounting Department and Central Business Operations as well as Corporate Compliance and Managed Care.
A Lubbock native, Steven holds a Master’s degree in Accounting Information Systems from Texas Tech University and is a Certified Public
Accountant. He and his wife, Jill, have one daughter, Addison.
November 16th, PNS’s Chief Executive Officer Paul A. Acreman announced his retirement from UMC Health System in the following
letter to PNS Physicians, Staff and Friends
"It is with great honor and enormous pride that I today announce my retirement as CEO of PNS and SVP of UMC Health System effective
December 31, 2015.
As you know, I’ve been at this a long time and recruited almost each and every one of our current doctors and leadership staff.
I have been a proud witness to so many great achievements and milestones as PNS has been built into what it is today, a dominant
market force in providing healthcare to the South Plains and strong member of the UMC Health System. I just could not be more
proud of what you have accomplished. You have made me look awfully good!
Healthcare has changed so much in the last many years and the changes just keep on coming. It is time for a new era of leadership
to take UMC Physicians into the next phase of reform and to new heights of success. After a brief period of decompression
and rest in January 2016, I will return for the remainder of 2016 to assist in the management transition and to work on advancing
some strategic initiatives important to the UMC Health System and to UMC Physicians. While I will not be an employee of
UMC Physicians or UMC, my cell number and email will remain the same.
Please join me in congratulating Mr. Glen Frick who has been named to the position of Executive Director. I have no doubt that he
will take UMC Physicians to unimagined success and I encourage you to support and provide him with the same level of dedication
and effort that you have given me. The future is very bright and you will take pride and enjoyment from participating in it.
I could not be more proud of the team of physicians, providers and staff that we have assembled here nor of the achievements that have
been made beyond my wildest expectations. I thank you from the bottom of my heart for the support and dedication that you have shown
me. None of this could have been accomplished without our team effort and I am honored to have been a part of it. Thank you!!!"
- Paul A. Acreman